(This is the second of 2 posts taken from an article written June 23, 2010 by Kimberly Samuelson, Director of Government Strategy, Laserfiche. Click Here to read the article in it’s entirety.)
Kimberly Samuelson writes:
Risk Management – From an information management perspective, risk management means identifying the magnitude and impact of non compliance; most often as it relates to record-keeping. As regulators and agencies have increased their scrutiny on organizations, it is more crucial than ever to be sure that information is consistent, reliable and available. A well-vetted records management policy is crucial here.
Remember that records management needs to be deployed from an enterprise perspective across the entire portfolio of information assets. Technology is really effective as it ensures consistency. Ideally, the records management structure can be implemented transparently. This allows business units to work in the most efficient way possible, but the organization’s record-keeping integrity is still intact. Technology also allows you to establish monitoring and auditing processes to ensure proof of compliance and transparency. Look at the risk mitigation effort in a positive light. As crazy as it may sound, regulatory oversight can be a unifying concept for business.
One of the most intrusive risk management situations is the e-discovery process. At its most elementary, e-discovery is enterprise search, production and auditing of information. This is an arduous process that can be somewhat alleviated by an established information governance framework and stringent records management policies. Technology is again helpful as it allows you to cast a wide net and narrow down as needed. The framework you proactively build on the front-end will make this process less painful.
Disparate governance efforts, no matter how well they are implemented, cannot alone promise information governance. Mature organizations rely on organizational structures such as frameworks that are simple, coherent and transparent and that engage both staff and management. If we define successful organizations as those best able to thrive in their current environment, and we consider information the lifeblood of organizations, then an information governance strategy is crucial for all organizations to implement. Agile, adaptable organizations leverage their information as an asset. These organizations have mitigated risk, established standards and, most importantly, leveraged their information into quality decisions.
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